Terms and Conditions
Shipping and Packing
All orders will be dispatched via (Toll or AusPost) to all suburbs of Australia within 24 hours Monday – Friday. Excluding public Holidays
Click & Collect
Click & Collect is only available Monday -Friday 9am-3:30pm Excluding public Holidays
Pick up is available on request from:
12 Park Drive Dandenong South Victoria 3175
Freight Prices Start from $9.95 for the below products
Freight is free/included when the order value is $100 or greater. We will ship only to the following Australian States/Regions:
VIC
NSW
QLD (Excluding Far North Queensland)
TAS
SA (Only Certain Areas)
All other postcodes freight is calculated at checkout.
Commercial 200L Drums
Freight is POA for all 200 commercial drums. Lead time for these are 3-4weeks
Please contact Timber-Care for a quote [email protected]
All drums are delivered on a Skid/Pallett, we need to know the following to organise a quote.
Postcode
fork lift on Site
Tailgate Truck
Delivery Delays updated 8th February 2022
We are currently experiencing significant delays due to Covid-19 throughout NSW and VIC. (Toll and Australia Post)
Many of our mail and parcel processing facilities have been affected by temporary closures.
On any given day a significant number of our people are in precautionary self-isolation in accordance with state regulations.
Delivery to WA & NT
significant rainfall in South Australia has caused flooding which has been widely reported as a once in 200-year event. This has severely damaged and submerged parts of the Australian Rail Track Corporation (ARTC) network and road network, impacting freight movements into and out of Western Australia and the Northern Territory.
We are working to mitigate the impact of this interruption on our customers, and we anticipate there will be ongoing challenges throughout the recovery period for at least the next 12 weeks.
Metro Melbourne/Sydney – 3-6 business days(approx)
Adelaide/Brisbane- 4-7 business days(approx)
Country Areas – 6-8 business days(approx)
Cancellation
Cancellation will be accepted within 7 days after delivery. Customer pays return freight.
Refund
In the event that the customer returns the item, the refund given will be the cost of sale minus the original shipping charge.
In the event that the product is damaged or defective upon delivery, then Timber Care will refund the full sale amount including the original shipping charge.
Note that packaging containing slight damage ie; a dint in the can which may occur in delivering your order, where it is not affecting the product within is not considered to be damaged.
Note: The customer accepts all responsibility to read and understand the manufacturer’s instructions. Failing to adhere to the instructions could result in poor product performance and will invalidate any claim of a faulty product. For more information go to the manufacturer’s website. www.preschem.com
Privacy Policy
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Nichemark Pty Ltd
ABN : 67 100 150 847
